Privacy Policy
Last Updated: October 16, 2025
Information We Collect
At Callibi, we collect information you provide directly when using our interior design aggregator platform to connect you with qualified professionals.
Personal Information Includes:
- Contact Details: Name, email address, and phone number
- Location Information: Pincode, city, and project location details
- Project Details: Property type, square footage, budget range, and design preferences
- Communication: Messages and inquiries sent to interior designers through our platform
Automatically Collected Information:
- IP address and browser information
- Pages visited and time spent on our website
- Device type and operating system
- Referral source (how you found our website)
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To connect you with relevant interior designers based on your location and requirements
- Communication: To facilitate communication between you and interior design professionals
- Platform Improvement: To enhance our website functionality and user experience
- Customer Support: To respond to your questions and provide technical assistance
- Marketing: To send you relevant updates about interior design trends and new designers (with your consent)
Information Sharing and Disclosure
🔸 Important: How We Share Your Information
When you submit an inquiry through our platform, we share your contact details and project requirements with the interior designers you choose to contact. This is essential for providing our aggregator service.
We Share Information With:
- Interior Designers: Contact details and project requirements for quote generation
- Service Providers: Third-party services that help us operate our platform (hosting, email services, analytics)
- Legal Compliance: When required by law or to protect our rights and users' safety
We Do NOT:
- Sell your personal information to third parties for marketing purposes
- Share your information with unverified or non-professional service providers
- Use your information for purposes other than those stated in this policy
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure server infrastructure with regular security updates
- Access controls limiting who can view your information
- Regular security audits and monitoring
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a portable format
Contact Information
For privacy-related questions, concerns, or to exercise your rights, please contact us:
Email: privacy@callibi.com
Address: Callibi Privacy Team
Mumbai, Maharashtra, India
Response Time: We will respond to privacy inquiries within 30 days